NOTICE: Gift Giving Policy
In light of recent restrictions, we want to remind you of the following:
Any patient in isolation on the COVID unit is restricted from receiving items of any kind. NO EXCEPTIONS.
No food or beverage is allowed to brought in from outside the building.
Flower arrangements are welcome.
All packages that are mailed, will be sprayed and held for 48 hours prior to delivery to the resident so please keep this in mind when sending.
Any clothing items that are mailed or dropped off, should be properly labeled and inventoried. To insure that items are safely and accurately returned to the residents, we suggest that you label items as best you can with permanent marker and complete a Personal Inventory form to be mailed with your package. Once the resident opens the package, clothing items will be sent to laundry for washing and we will then label them.
UPDATE: Nov 18, 2020
Planned Resident Leave of Absences
Because of ongoing community transmission of COVID-19 within the Commonwealth of Massachusetts and concerns for the health and safety of residents, the Department recommends that residents do not participate in planned leaves of absence at this time. If, however, a long-term care facility resident wants to schedule a planned leave of absence from the facility, the facility clinical leadership should work with the resident and their loved ones to create a plan for a safer leave. Please refer to the below document for more information.
UPDATE: Nov 16, 2020
As we begin the holiday season, the Commonwealth is offering some considerations and recommendations on how to celebrate the holidays with your loved ones who reside in a congregate care setting such as a nursing home, residential treatment program, or group home. We know that the holidays are an important time for you and your loved ones. As you make plans to visit and celebrate with your loved one, we encourage you to assess the risk of getting or spreading COVID-19. Please refer to the below letter from the EOHHS regarding HOLIDAY GUIDANCE.
UPDATE: Nov 4, 2020
As per the Executive Office of Health and Human Services, we have updated our VISITATION POLICIES in light of the recent spike in Covid cases across the state of Massachusetts and also the country. Please familiarize yourself with these guidelines.
UPDATE: July 7, 2020
Residents on Chestnut who do not have ground floor access can do window visits via the kitchenette/dayroom. Social distancing applies to residents and visitors must stay 6 feet back from window (there is a fence). Masks are required for all parties even if the window is closed.
When you are planning to visit, please call reception and ask to speak to the unit (Chestnut is extension 203) and let them know what time you will be visiting and they will transport the residents to the kitchenette/dayroom.
The best way to access the kitchenette/dayroom is to drive past the front of the building and continue around the back until you see the white fence. They kitchenette/dayroom is located in that alcove between rooms 254 and 257.
UPDATE: June 15, 2020
We are pleased to announce that as of Wednesday, June 10, 2020, Sterling Village Skilled Nursing & Rehabilitation is now classified as a COVID-19 FREE FACILITY. Currently there are no residents or staff that have tested positive, have test results pending, or are showing symptoms.
This achievement would not be possible without the dedication of our amazing staff and the compliance of our resident’s family and friends. This was a team effort on everyone’s part and our success can attributed to the passion we all share in keeping our residents safe and healthy.
To that end, and as a reminder, although we are COVID FREE, our visitation policies have not changed. Our clinical team and medical director will continue to closely monitor our situation internally (on a daily basis) and will make adjustments to visitation policies and procedures when deemed safe and appropriate for health and well being of our residents.
COVID-19 Updates & Resources
We realize that communicating with loved-ones is so important to both our residents and their families, especially at this very challenging time.
We also realize that the communication of information regarding the health & well being -as well the status and changes to policy- within our facility is equally as important.
We are happy to provide some helpful tools so that you can access this information daily from a variety of outlets. Our newest resources for information include an option to call in to our dedicated phone line for daily updates on the status of our facility, as well as viewing a daily video update via our website, Facebook page, and dedicated Youtube channel.
Please refer to the below list of resources and ways that you can access them. For assistance please feel free to email us at email@example.com or call us directly